Frequently Asked Questions
Who do you work with?
Lynefield mainly supports NHS trusts, universities and other public sector clients with estates, capital projects and building information challenges. That usually means working with estates teams, capital projects teams and clients who need clearer digital requirements, more practical BIM support and better handover outcomes.
What kind of support do you provide?
We support clients across the full range of information and digital delivery issues that affect the estate. That can include BIM strategy, information requirements, digital handover, asset data, drawings, operation and maintenance information, live project support, smart buildings gap analysis and wider information management advice. The focus is on making sure the client gets information that is clear, proportionate and useful in practice.
Do you only help with BIM?
No. BIM is only part of the picture. We also help clients with the wider information needed to manage and operate buildings properly, including drawings, asset data, operation and maintenance manuals, handover information and the documents and processes that sit behind them. The aim is to make sure information supports the estate, not just the project team.
What do you mean by client side BIM support?
Client side BIM support means acting in the client’s interest rather than the design team’s or contractor’s. The focus is on making sure information requirements are clear, proportionate and aligned to operational needs, not just producing BIM outputs for the sake of it. Take a look at our BIM Strategy page.
Can you help if a project is already live?
Yes. Support does not have to start at the beginning of a project. We can review what is already in place, identify gaps and help the client take a more controlled approach from that point onwards. That is often useful where handover requirements are unclear or where the supply chain is leading too much of the digital conversation. Take a look at our Live Project Support page.
Can you help us define what information we actually need?
Yes. That is one of the main reasons clients bring us in. Many organisations are asked to approve digital requirements without a clear view of what will genuinely support operations, maintenance, compliance and asset management. We help clients define a more practical and proportionate requirement.
Do you help with digital handover and asset data?
Yes. We help clients think through what information should be handed over, what matters most and how that information should support estate operations after project completion. The aim is not to ask for more data. It is to ask for the right data, in the right format, with a clear use. Take a look at our Asset Data and Handover support page.
What is an NHS smart buildings gap analysis?
A smart buildings gap analysis is a structured review of current capability, systems, processes and priorities to help a client understand where they are now and what needs to improve. It can be a useful starting point before writing a digital strategy or setting detailed project requirements. Take a look at our Smart Buildings Gap Analysis Page
Can you help if we are not sure what good looks like yet?
Yes. That is often the starting point. Many clients know they want better handover outcomes but are not yet sure how much information they need, what format it should take or how it should link to existing systems. We help make that clearer.
Do you support information requirements and project documentation?
Yes. We can help clients shape the documents and decisions that sit behind good delivery, including information requirements, strategy, methods, handover expectations and practical client side guidance during a live project. Take a look at our Information Requirements page
How do you work with clients?
That depends on the need. Some clients want a short review and clear recommendations. Others need support across a live project. We can work as an independent adviser, a review partner or ongoing client side support depending on the scope.
What is the first step?
Usually a short conversation about the project, the current challenge and what the client is trying to achieve. From there, we can advise on the most useful next step, whether that is a review, a gap analysis or support with live project information requirements.